1. What data is collected?

The data collected and processed, depending on the services used on the Site and depending on the options and configurations of the User's terminal (in particular with respect to cookies and other trackers), son:

– The User's technical navigation data

This is solely anonymous browsing data of the User collected by the Publisher for statistical purposes within the meaning of the GDPR.: number of visits, number of pages viewed, time spent on the Site, geolocation of the User and actions on the Site. The Publisher does not have access to the User's personal data and, therefore, does not retain any personal information of the User, which is only accessible and stored by the Professional.

– The User's personal data

These include:

– the User's personal identification data: These data are collected only by the Professional; name, surnames, age, email address, postal address, telephone contact information, etc.

– the User's personal health data: This data is only collected by the Professional as part of the Site's pre-appointment questionnaire.: medical history, heart problems, pulmonary, kidney, hepatic, diabetes, treatments. This data is stored in a secure hosting (HDS) that can only be seen by the professional. Dental clinical data is not collected on the professional's website.

2. When is the data collected?

The information you provide is collected in particular when you access or browse the Site., or when you complete the pre-appointment questionnaire.

The mandatory nature of certain data is indicated during its collection by an asterisk to allow the Professional to respond to your requests and/or provide you with the requested services..

This information is also collected during communication:

– Service emails and SMS

After requesting an appointment, you will receive a confirmation email. These service messages are necessary for the correct monitoring of the Practitioner's agenda..

– Newsletters for professionals

If you have accepted, You can receive information from the Professional by email or SMS (electronic communications). These newsletters allow you to stay up to date with Practitioner news.

3. Use of collected data

The User's personal data is mainly used for the following purposes:

– allow you to use the services offered by the Site;

– contact you to respond to your requests;

– ensure the correct functioning of certain features of the Site;

– establish anonymous counts and audience statistics strictly necessary for the provision of services;

– allow you to make appointments with the professional, inform you of your health status in advance of upcoming appointments;

– inform you about the services in which you have expressed interest and that are offered to you on the Site;

– subscribe to a newsletter with educational and preventive information on dental health and send you information related to the Professional's services and news;

– allow the processing of your requests to exercise your rights;

– respond to official requests from public or judicial authorities authorized for this purpose.

The data collected may not be transferred or made accessible to any third party., salvo (i) any subcontractor or service provider of the Professional for exclusively technical and logistical reasons (hosting and site maintenance providers, fraud management providers, etc.) y (ii) any restructuring of the Professional's office, including the transfer of all or part of assets, the fusion, absorption, the acquisition, the split and, more generally, any reorganization operation.

The User is informed that the data concerning him or her is not transmitted for the purposes mentioned above to companies located in countries outside the European Union..

Finally, The Professional may be obliged to communicate their personal data to third parties when such communication is required by law., a regulatory provision or a judicial decision, or if this communication is necessary to guarantee the protection and defense of your rights.

4. Information regarding the exchange of data by users of the Site

The Site may allow you to share information related to the Professional's services on the Site (in its fixed or mobile version) on social networks (Facebook, Linkedin, Twitter, etc.), in particular through sharing buttons.

Access to these social networks requires acceptance of the contractual conditions, including the stipulations relating to the regulations on personal data for the processing carried out by said networks., regardless of the pages of the Site that allow sharing on said social networks.

To learn more about the protection of your personal data when browsing these social networks, We invite you to consult their respective confidentiality policies to be fully aware of the information collected by these third parties., remembering that you can also configure access and confidentiality of your data directly on social networks.

The Professional is not responsible for the subsequent use that social networks make of their data for their own account.. s.

5. Legal bases and duration of the processing of the User's personal data

The processing of personal data is justified by different legal bases.

The User's personal data (i) will be archived for accounting and evidentiary purposes during the legal periods of prescription or (ii) They will be destroyed once these deadlines have elapsed..

Legal bases for treatment

– consent : The User accepts the processing of their personal data through express consent (check box, click, etc.). which can be withdrawn at any time;

– legitimate interest : The professional has a professional interest in processing your data that is justified, balanced and does not infringe your privacy. Except in exceptional circumstances, The User may object at any time to the treatment based on legitimate interest by notifying the Professional.;

– the law : The processing of your personal data is made mandatory by a legal text.

Duration of treatments

Personal data : processing and storage for a limited period depending on the purpose of the processing and the legislation applicable to the services of the Site.

Conservation periods are determined based on current regulations. (of 3 a 5 years) depending on the purpose of the following treatment: contact the User to respond to their requests; allow you to make appointments with the Professional, inform you of the User's health status in anticipation of upcoming appointments, manage the Professional's office, send the User information about medical prevention or general matters related to the Professional's office, allow the Professional to process requests to exercise rights related to personal health data, allow the Professional to respond to official requests from public or judicial authorities authorized for this purpose.

Technical navigation data : The Publisher applies the retention periods for personal data in its capacity as a subcontractor within the meaning of the GDPR., based on current laws and regulations (variable duration not exceeding 3 a 5 years) depending on the purpose of the following treatment: allow the User to use the services offered by the Site, allow the registration and tracking of your consent for the deposit of cookies and know that the User has read the pop-up window, allow the processing of User requests to exercise rights (excluding health data), allow the correct functioning of certain functions of the Site and guarantee its security, allow the establishment of anonymous counts and audience statistics strictly necessary for the operation of the Site

Within the framework of the processing carried out as a subcontractor, The Publisher acts solely on the instructions of the Professional in his capacity as data controller within the meaning of the GDPR and does not himself determine the duration of the data retention..

At the end of retention periods, personal data of users of the Site is permanently deleted or anonymized.

Given the legal archiving obligations imposed on healthcare providers, these will be able to keep, on your own tools, the User's personal health data for periods longer than those indicated above in order to ensure optimal medical monitoring and care for patients.

6. What are the User's rights regarding the use of their personal data??

Conditions for exercising rights

In accordance with personal data protection regulations, the User may (i) exercise your rights (access, rectification, suppression, opposition, limitation and portability where applicable) y (ii) define the destination of your personal data “post mortem”.

So that the Professional can respond quickly to any request from the User in this regard, The User must indicate his last name in support of his request., name, email, address and specify the address to which the response to your request should be sent.

The Professional may carry out identity verifications in order to guarantee the confidentiality and security of the User's data.. In certain cases, A copy of a valid identification document containing your signature may be requested. A response will be sent to you within one (1) month from receipt of the User's request.

The User also has the right to file a claim with the National Commission for Information Technology and Liberties. (CNIL), particularly on your websitewww.cnil.fr.

Definitions – Data Controller and Delegate

The person responsible for the processing of the User's personal data is the Professional whose contact details are as follows: La Jonquera Implantology Center /  dental.lajonquera@gmail.com

The User's personal data (including health data) are hosted and managed by a physical infrastructure subcontractor that has received HDS certification (Health Data Host).

The Professional has designated a Personal Data Protection Officer within the firm (OPD) responsible for ensuring the protection of personal data. You can contact the Professional's Personal Data Protection Officer at: dental.lajonquera@gmail.com ydpo@webdentiste.eu .